Looking for information about an order, delivery, return, or exchange? You’re in the right place.

We’ve separated our shipping and returns information to make it easier to find exactly what you need.


Shipping + Delivery

Find information about order processing, domestic and international shipping, furniture and large-item delivery, white glove service, and damaged or missing orders.

View Shipping + Delivery →


Returns + Exchanges

Find information about return and exchange windows, sale merchandise, final sale items, return shipping, and furniture and lighting cancellations.

View Returns + Exchanges →


Questions? We’re always happy to help. Contact us at
hello@asherandrye.com.