Frequently Asked Questions

 PRODUCTS

What if I have questions about your products?

Please contact us at hello@asherandrye.com or call us at 912-236-3044 between the hours of 10 am – 5 pm EST.

Do you offer a trade program?

Absolutely! We value our design community and would love to share our products with you. Please fill out an application here.

  

ORDERS + SHIPMENTS

How long will it take for my item to ship?

Shipping of items will vary depending on the product(s) in your order.

Most items that are in stock will ship 2-5 days from order placement. Larger furniture items and lighting will take approximately 2-3 weeks.

Furniture items that are custom orders will take approximately 4-6 weeks.

We appreciate your patience and understanding that shipping times can be different depending on the item purchased.  We will send out a tracking number as soon as one is available to us.

 

RETURNS + EXCHANGES

What is your return policy?

Please refer to our return policy found here.